• 1-day admissions to the Zoo & Aquarium (Can be used on separate days, must be used within 7 days of admission to the first venue)

• Camera
• Comfortable shoes
• Bottled water (max 20oz bottle, sealed) one per guest (ZOO PICNIC AREA ONLY)
• Small snacks for young children (ZOO PICNIC AREA ONLY)
• Soft-sided insulated bags no larger than 8.5” wide x 6” high x 6” deep (limit one per child, ZOO PICNIC AREA ONLY)
• Any food required for medical purposes and medically-indicated nutritional supplements (ZOO PICNIC AREA ONLY)

• Outside food & beverages are not allowed into either park only the picnic area.
• Alcohol is prohibited at the park.
• No glass, open containers, or water bottles filled with beverages.
• All bags, backpacks, and packages will be subject to inspection prior to entering the park.

• Plan on four hours at each attraction.
• All tickets valid during special events.
• Handicap friendly.
• Weather permitting on outside activities.
• ZooTampa at Lowry Park & The Florida Aquarium are open daily 9:30am to 5:00pm.
• Free Parking at the Zoo.
• Paid parking available at the aquarium lot located at Channelside Drive and York St., for $6 per vehicle.
• Restrooms are available.
• There is a moderate amount of walking involved.
• There is a picnic area available outside the park.
• Gluten-free menu options are also available at Zoo restaurants.
• Service animals are allowed but limited to dogs that have been trained to do work or perform tasks for the benefit of an individual with a disability. It does not include pets or emotional support animals. Service animals must remain harnessed or leashed at all times.

Customers may cancel at least 24 hours prior to their arrival date and time to receive a full refund minus a $5 service fee. Customers that cancel after the 24 hour period will not be eligible for a refund. If weather is unfavorable and the vendor calls off the tour, the tour may be rescheduled for a later time/date or a full refund will be issued. No-shows will not be refunded. Customer may make changes to the reservation without any fees as long as it's outside the 24 hour cancellation period.