AL, Gulf Shores... > Waverunner Dolphin Tours
09/20/2019 ~ 09/26/2019
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AL, Gulf Shores... > Waverunner Dolphin Tours
09/20/2019 ~ 09/26/2019
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Verified Traveler Reviews

good tour, poor business

good tour, poor business
about 3 years ago
Let me begin by saying the tour was great as was our guide. I have to give this a poor rating because of two things though: 1) When we called to book our tour we were told it would be for Thursday at 5PM. We left the beach, changed clothes and arrived at the location to learn that the tour was booked for Friday instead without anyone contacting us. So we left with a very upset 4 year old. Someone from booking contacted us and was supposed to talk to her boss about getting us a discount on another booking since they messed ours up. She said she would call right back. It has been 5 days and we still haven't heard back from her or anyone. Friday we showed up for our tour and it was post poned due to lightening. We were leaving on Saturday but agreed to do the tour Sat at 7AM before leaving for home. We enjoyed our tour very much. We did purchase the go pro package which brings me to the second complaint. 2) After the tour we were told that the video would be emailed to us. Today is Tuesday and we still haven't received the go pro video via email. I would definitely go on the tour but be careful about your booking because Saturday there was another couple show up for a tour that they thought had been booked for Saturday but booking messed it up and scheduled it for Sunday and I would not waste the money on the video since we have not even received ours.
Heather Z
Great tour!
about 1 month ago
This was the highlight of our trip! Everyone old and young enjoyed it(from 6-57yrs) .
Sarah S
Best part of the trip.
about 2 months ago
We had a great time. Way better than expected. Drew did a great job and made the experience fun and safe for our family. Our kids had a blast and said it was the best part of our vacation. We will definitely be back. The price was higher then we wanted to spend but worth the money.
Melissa T
Awesome adventure!
about 2 months ago
We had such a wonderful time! Drew was a great tour guide! Definitely will do this next time we come down here and would highly recommend this group! The expense is worth the fun!
Joe B
Loved the jetski dolphin trip
about 2 months ago
Had a great time! Jetskis are in immaculate condition and FAST. Saw tons of dolphins and would definitely do this again!
Michael K
Excellent
about 5 days ago
Jonelle D
Excellent
about 7 days ago
Ryne L
Excellent
about 21 days ago
Tammara S
Excellent
about 1 month ago
Joe B
Excellent
about 2 months ago
Julia F
Awesome
about 2 months ago
Wonderful experience, will do again if we come back!
Glen M