Staff Answer
Jul 07, 2026 - 04:16 PM
If you purchase TripFlex, you can cancel up to the last minute and receive a full refund minus the TripFlex fee. You must call, chat or email TripShock support prior to your departure time in order to receive your refund. If you make a claim any time after the departure time, it will not be honored. TripFlex is a popular choice by travelers is it extends the canceling period giving you more peace of mind on your vacation.
