• Weather appropriate attire

• Children under 5 are not permitted to participate.
• Cameras/phones are not allowed into animal enclosures or on docks as participants’ hands must be free to interact with the animals. Family and friends are welcome to take photos from viewing areas.
• Encounters continue rain or shine, no refunds or exchanges due to inclement weather.
• Please remove all loose jewelry before arrival.
• Guests are required to be able to kneel to be able to fully participate in the program.
• If guests or a family member has any special needs or disabilities, please contact TripShock prior to making the reservation.
• General admission to the park is not included in encounter price and must be purchased separately.

• The Discover Dolphins program includes the opportunity to discover how a dolphin feels.
• Although each program is different in order to incorporate variety for the animals, the program may include feeding and giving various behavior signals while interacting with the dolphins.
• The Discover Dolphins program occurs from the dry dock area alongside the habitat. Mats will be provided for each guest to kneel or sit on the dock.
• Photos are taken during the encounter and will be available for purchase. Photo packages are not included in the price of the encounter.

Admission to Gulfarium is NOT included in this ticket and must be purchased separately. A 24-hour notice must be given in order to receive a full refund of the purchase price minus $5. In the event that an encounter must be rescheduled within 24 hours prior to the encounter start time, or after a missed encounter, a rebooking fee of 25% of the encounter purchase price will be applied. Rebooking is subject to program availability and is not guaranteed. Encounters do not include admission and admission must be purchased separately.