Was not happy with the $40+ gratuity I had to pay at the counter before we could ride. Gratuity should be a reward for a job well done. Not a standard extra fee on top of the service already paid for. After paying $300 for a 10 minute ride there should be no extra charges like that. I won't do it again because of this.

To be honest, the trip was so fast, I felt like my family went up in the air and came down so fast. My other issue was the mandatory 15% tip, so in addition to the money that I spent I had to spend another $55 . And the third thing was, I was not allowed to bring my camera so if we wanted pictures we had to purchase theirs, which were horrible. On the positive side, every employee there could not have been nicer.

Mandatory 15% percent tip Before I even have the experience? We had 4 people parasailing and the tip was $67 before we even went….. Not doing that again…

It was fun but very short should be at least twice as long to be worth it

Staff was pleasant to speek with and the boat ride was cool. The veiw was amazing from the parachute. The pictures could have been better or at least a few close-ups of my wife and my self like the ones that were taken of my sons but it's all good im a master of editing lackluster photos. 10 out of 10 will do again but probably won't add on the picture package again

Our trip was rescheduled due to weather.All communication had been through email so I checked email before heading out. We waited 20 minutes before I called due to nobody present at ticket booth. I explained we are here but don’t see anyone and the receptionist became defensive saying they had called several times. she offered a 3:00 trip from a location 20 minutes away. only problem so far was rudeness of receptionist. I called before heading to Orange Beach from Gulf Dhores to confirm we were a go. Upon arrival we approached ticketing to sign in for our banana boat ride and parasail trip and i was told by the receptionist the banana boat tour was not part of the Orange Beach trip and that there was no reduction in price. I expressed disappointment that this info wasn’t shared when she rebooked. She then snapped back it’s just a shuttle to the boat, I then explained advertising a banana boat ride as an exciting part of the trip went against her statement and reminded her that the banana boat tour was an exciting part of the trip and kids were looking forward to it. She went silent and rudely handed me the wAiver to essentially say “ i don’t care”. Signed waiver and waited for host for parasailing. Trip was fun and kids loved. Note what was advertised as a 30 minute adventure was 1hour and 20 minutes. They had us jammed in. Probably to absorb earlier cancelled trips but the increase in time out was not communicated prior to departure. This did not affect our day but another passenger group was stressed because they had other reservations that would be affected. Note: you cannot take your own phone on the boat. Don’t plan to take your own pictures and you are no contact while away.

It was fun. I wish it would last longer. The guides were friendly. I’m upset though because I paid for pictures on site, but the watermarks haven’t been removed. They were supposed to have been removed within 24 hours, but it’s been over 4 days. I have no way to contact them.

It was the greatest moment in my life and was so exciting. Everyone was so friendly definitely want to do it again

I was able to go parasailing with my son and a daughter by my side for my 40th bday!! So blessed (and terrified lol) ! Nice people and a great time! Banana boat ride was bonus extreme sport with the waves lol. Kids enjoyed that part for sure!

So much fun! We loved the banana boat ride out to the boat!

My two granddaughters and I went parasailing together. It was their first time. One was scared but I assured her it would be fun! They absolutely loved it. They also loved the banana boat ride. Can’t wait to come back again! The crew was so helpful getting my handicapped husband on the boat as a spectator. Great memories for all of us!

My daughter talked us into this and it was amazing!!! Loved it!! Too bad the pictures I paid for didn’t turn out very good. Most were too dark to see our faces

Everyone was great! Made our trip end epic!