• Transportation to and from guest's downtown/French Quarter hotel
• Admission to both Destrehan Plantation and the airboat tour.
• Narrated scenic drive by a professional driver/guide
• Ponchos & umbrellas in case of rain

• Comfortable shoes
• Comfortable weather appropriate attire
• Camera
• Bottled water
• Snacks
• Sunglasses/eye protection for airboat
• Sunscreen

• Children must be accompanied by an adult.
• Pregnant women and children under 6 are not allowed on the airboat.
• Vehicles are not handicapped accessible.
• Destrehan Plantation is handicap accessible.
• The minimum number of guests required for the tour to take place is 4.
• Van seats up to 14 passengers.
• There is no pick up by the airport, in New Orleans East, in Slidell, or on the North Shore.
• People with recent surgery and people with back or neck issues are not allowed on airboats for insurance reasons.
• During French Quarter Festival tour vans may not be able to access the French Quarter hotel. They ask that all travelers still provide accurate hotel information, as they will be contacting each traveler to arrange a convenient alternate pickup location as close as possible to their accommodations during this time.

• A small amount of walking is involved.
• The tour is held rain or shine.
• No restrooms on the van or airboat.
• Restrooms are available at the airboat dock and at the plantation.
• Gratuities not included.
• Refreshment cost not included.
• Gift shop available at Destrehan Plantation.
• The airboat tour is weather dependent. Should the airboat portion of the tour be canceled, a partial refund will be given.
• Certified service animals are allowed. They MUST have the certificate for the animal.
• Collapsible wheelchairs can be accommodated on the van with advanced noticed.
• Car seats for children under 5 can be provided with advanced notice.
• Tours By Isabelle will decide, based on weather conditions, if the airboat swamp tour will be the first or last activity of the day.
• 14-passenger high roof vans.

Customers may cancel at least 48 hours prior to their tour to receive a full refund minus a $5 service fee. Customers that cancel after the 48 hour period incur a 50% cancellation fee plus a $5 service fee. If the weather is severe, the experience may be rescheduled by the vendor for a later time/date or a full refund will be issued. No-shows will not be refunded. Customer may make changes to the reservation without any fees as long as it's outside the 48 hour cancellation period.