The boat requires a minimum of 8 paying passengers to depart. If this minimum is not met, a customer service rep will call to reschedule or cancel. Customers may cancel at least 24 hours prior to their arrival time to receive a full refund minus a $5 service fee. Customers that cancel after the 24 hour period will not be eligible for a refund. If the Captain deems the weather, the vessel, or any equipment to be insufficient in making a safe and pleasurable cruise, he reserves the right to cancel said cruise. If the captain cancels the tour may be rescheduled for a later time/date or a full refund will be issued. No-shows will not be refunded. No refunds once the boat has left the dock. Customer may make changes to the reservation without any fees as long as it's outside the 24 hour cancellation period.