Booking was easy, and everything looked to be heading in the right direction for a great day! After the fun banana boat ride out to the boat, the Jet Ski driver made a wrong turn and got the rope to the banana boat wrapped around the prop. The crew dove down and worked for 30 min trying to cut it and get it undone. Meanwhile, we sat and rocked on the boat getting sea sick. Another ski came and returned us to shore. They called another boat to come and replace the one that was broken. We were rescheduled. When we returned, the other boat had arrived, but instead of using it to parasail, it was parked next to the broken boat and they were still trying to fix the broken one. We waited some more, and finally they cut their losses, attached the parasail to the new boat and started flying again. Except now, all of the their appointments were delayed. So we were PACKED onto the boat, and were given very little flight time, as they seemed to be in a rush to get everyone in. The crew was grumpy because of their eventful day. The parasailing itself was great for the short time we were able to enjoy it. The rest of the experience left a little to be desired.